Employee Frequently Asked Questions
We affirm the unique and intrinsic worth of each HCA-affiliated employee. You are a valuable member of the team, have a say about your working conditions, and are empowered to influence positive change. Our survey Vision Statement reflects these core values. It states, “We pledge to give you a voice in the workplace, and to listen to and act upon your views.”
By taking the Employee Engagement Survey, you SPEAK up about things that matter to you. In return, we commit to LISTEN to what you say, ACT on what we learn, and TELL or communicate back to you the improvements we will make.
A. In May, HCA employees participated in the Employee Engagement Survey. The Check Up Survey is a follow up to see if you are aware of actions that have been taken since May and how you feel about your job now. For hospitals that have joined HCA since May, 2013, the Check Up Survey will establish a baseline for assessing employee engagement.
A. By completing the Check Up Survey, you make your opinion count and provide valuable feedback to your manager and facility leaders about what it is like to work here. We won't know if we are doing a good job or if the changes we’ve made are on track if you don't tell us.
A. The survey will be open from Dec. 4 – 20 at HCAsurveys.com. You should take the survey during a convenient time in your work schedule. The questions will be the same items used in May and will be offered in English, Spanish or Vietnamese. If you do not have a computer in your work area, stations will be made available.
A. We go to great lengths to ensure that your privacy is protected and what you say remains confidential. Here are some of the many safeguards we take.
- The survey is administered by an outside, independent company.
- Responses can never be tied back to any particular employee.
- Written comments are “scrubbed” by the survey company and any names or personal-identification information are omitted before the comments are shared with management.
- Managers are never given a list of who has or has not taken the survey. They can only see response percentages by department.
- Your responses will be grouped with others in your department to create a department report that only shows aggregate scores.
- Department reports are not generated unless a department has 5 or more responses.
At login, you are asked to provide a partial Social Security number and your date of birth because it's the best way to check eligibility, track how many employees have taken the survey, and gives the survey company the greatest flexibility to analyze the data.
A. Employees in the HCA payroll system as of Nov. 11 will be able to participate. Contractors are not eligible.
Q. When attempting to log in I get an error that says, “Invalid Survey Login. Please check to make sure all the numbers were entered correctly.” What does this mean?
A. Check to be sure you are entering the correct last 4 digits of your Social Security Number and your Date of Birth (not today’s date).
Q. I get an error, “This survey login has already been used to complete a survey.” What does this mean?
A. If you took the survey online and clicked the Submit button, you are considered to have completed the survey. Contact your Human Resources Manager if you feel you should be eligible to re-take a submitted survey.
A. Your facility leaders will get the results in mid-January. They will review the results to evaluate whether the actions they have taken are helping to build a Healthy Work Environment. Executives and managers will use the information to identify areas in which they may want to make adjustments or implement changes.
A. The expectation is that managers will share the results with their workgroups. Together, your team should discuss your results and suggest action plans to make positive changes within your workgroup and facility.