We affirm the unique and intrinsic worth of each HCA-affiliated employee. You are a valuable member of the team. You have a say about your working conditions and are empowered to influence positive change. Our survey Vision Statement reflects these values. It states, “We pledge to give you a voice in the workplace, and to listen to and act upon your views.”

By taking the Employee Engagement Survey, you SPEAK up about things that matter to you. In return, we commit to LISTEN to what you say, ACT on what we learn, and UPDATE you on the improvements we are making together.

General Engagement Survey


Your satisfaction is important, but we want to go beyond satisfaction to learn what energizes you, motivates you, and drives your passion for work. This is the essence of engagement. For us, it means understanding what makes you passionate about what you do and who you work for, and what motivates you to put forth extra effort for your patients, colleagues and the company.
Many factors affect the degree to which you are engaged. These include your job duties, supervisor, staffing, workload balance, communication, opportunities for advancement and growth, reward/recognition, teamwork, cooperation, and confidence in senior leadership. The survey asks questions about each of these factors.


Your opinion counts. You are the only one who can help answer the question, "What is it like to work here?" Completing the survey is one way you share your thoughts and opinions with your team members and leaders.
Yes. Before the survey opens, you can obtain a pamphlet from your manager or HR that explains the process. It will cover the steps we take to ensure your confidentiality and definitions of key terms used in some of the questions.

Taking the Survey

The survey will be available online via computers and mobile devices. You can access the link to the survey at www.HCASurveys.com. If you are on the HCA network (whether in a facility or via remote connection), you will be able to access the survey without entering an additional user ID and password via Single Sign-On. If you aren’t on the network, you will be asked to log into the network as usual before going to the survey site.
No, there is no option to use take the survey using the phone available this year. If you need assistance accessing the survey online, please contact your Human Resources Business Partner.
Yes. You will see a “Save and Finish Later” button at the bottom of each survey page. Clicking the “Save and Finish Later” button will save the responses you have entered thus far and exit the survey. You must reopen and submit the survey prior to the specified cutoff date.
Generally no. Contact your Human Resources Business Partner.

You can skip a question if you don't know how to or don't want to answer, or you can select the "Don't Know" option if it's available for that question. For example, a question may ask you to compare a situation now with a period in time when you were not here.

Please do not answer “neither agree nor disagree” if you don’t know how to answer, because that IS an answer representing a specific opinion.


Yes. All responses are grouped together or "aggregated" with others in your workgroup. A department report is created only if 5 workgroup members or more have completed the survey. If less than 5 employees in a department complete the survey, the responses roll up to the next higher level in the organization and a department report is not produced. There are a number of other safeguards in place to ensure that your responses remain confidential:

  • The survey is administered by an outside, independent company.
  • Managers never know who has or hasn't taken the survey. They can only see response rates by percentages.

Responses to open-ended questions will be edited only for inappropriate language. Please do not provide names or other identifying information in your response, because this information will not be removed.


If your employee record was complete in the payroll system March 31, you will be able to participate. If your record wasn't in the system by that date, you are not eligible to take the survey in May-June.
No, contractors are not eligible to participate in the survey.


Your management team will review the results with you to celebrate strengths and identify opportunities for improvement. They will work together with employees to create action plans aimed at making your facility a better place to work and a better place for patients to receive care.
Yes. You should expect your manager/supervisor to share the results with the workgroup. You and your team should discuss your results and work together to make positive changes within your workgroup and at your facility.

Error Messages

These errors are caused by local network settings. You should contact your location’s network administrator or the IT&S help desk to resolve these issues.
If no activity occurs within 5 minutes, the survey will time out. If you receive the time limit message, you will need to repeat the process to open the survey, but your previous survey responses, if any, will be saved up through the last survey page where you clicked ‘Continue’. You will be able to continue taking the survey from this point.

PC Issues

The survey can be taken on Internet Explorer 9, 10, and 11; Firefox; Chrome; and Safari 5.
Your survey responses will be saved from the last survey page where you clicked ‘Continue’. Follow the process to access the survey again; you will be able to continue taking the survey from that point.
  • Open the browser (Internet Explorer, Google Chrome, etc.).
  • On the menu bar, click Help, and then click About.

If you are unable to access information regarding your browser version, please contact your local IT&S help desk for support.

For information about installing a different browser, please contact your local IT&S help desk for support.

Additional Assistance

If you need further assistance, contact the HCA hrAnswers Center at www.hcahranswers.com.

To contact HCA hrAnswers by phone: 1-844-HR-ANSWR (472-6797).